On 27th May the same year, a lady came to my pharmacy in so much distress. She had a prescription for Claforan, which is an antibiotic, and had been roaming several pharmacies to find where she could buy it. I had also run out of stock but I decided to help her end her misery by using my connections to find it on Whatsapp but I realized none of my colleagues also had it. She had told me the urgency of her situation that the medication was needed to treat her sister and her babies in a nearby hospital. Her sister had given birth to quadruplets and one died earlier in her womb so the three other babies were born with an infection. I advised her to contact the doctor to prescribe an alternative as quickly as possible because there was a general stock out of the prescription she had. She went and came back with even more frustration and tears and holding another prescription for Meronem. The doctor had changed the medication and she was hearing the same stories with this medication too. She told me upon arriving that, one baby had also died and the babies were now left with two but her sister was even in a worse condition. I felt a sense of shame and incompetence for not having the Meronem too but I did not let her leave in despair. I found a colleague who had it nearby and told her the price. That drug was also very expensive and her money was not enough so she called her mother and got some money transferred to her and I volunteered to use my break to help her get the money, go pay for the drug and take it to her sister and the babies in the hospital. After we went through everything, we got to the hospital and the four babies were left with just one. We managed to save the mother and one baby and this was the beginning of MedRxapp.
After this incident I put together a team of experts and we started building a solution to this devastating problem of access to essential medicines. "